FCA Compliance Isn't Why You Can't Do Marketing. It's Why You Need Someone Who Can.

Seb Dziubek
8
min read
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The most common reason IFA founders give for underinvesting in marketing is compliance.

Not budget. Not time. Not scepticism about whether it works. Compliance.

The logic goes like this: we are FCA-regulated. Our content has to be approved. The rules are complicated. The last agency we used produced something we couldn't publish. It's easier to rely on referrals and let the compliance team stay out of it.

This is a reasonable conclusion drawn from a real experience. Most marketing agencies — even ones that claim to specialise in financial services — do not understand FCA financial promotions rules well enough to produce content that is genuinely compliant. They produce benefit-heavy, risk-light copy that looks like good marketing until your compliance officer reads it. The work ends up in a drawer. The relationship ends. The founder concludes that marketing and compliance are fundamentally incompatible.

They are not. But the conclusion is understandable, because the experience of working with an agency that does not understand the rules is genuinely painful and expensive.

Here is the reframe that most IFA founders miss: FCA compliance is not the reason you cannot do marketing. It is the reason most of your competitors are not doing it either — and the reason that the firms who have cracked it hold a structural advantage that is very difficult to close.

What the rules actually require

Section 21 of the Financial Services and Markets Act 2000 states that a financial promotion cannot be communicated unless it is approved by an FCA-authorised person or falls within an exemption. This is not a guideline. It is a legal requirement, and the consequences of getting it wrong range from reputational damage to enforcement action.

The standalone rule requires that every financial promotion must be able to stand alone — meaning a prospective client who reads only that piece of content, without reading anything else you have published, must come away with a fair and balanced picture. A blog post that describes the benefits of pension consolidation without adequately addressing the risks does not pass the standalone test. A website page that describes your investment approach without including appropriate risk warnings does not pass it either.

Consumer Duty, which came into force in July 2023, strengthened the requirement further. Firms must now be able to demonstrate that their communications deliver good outcomes for retail customers. This means the intent of marketing — not just its technical compliance — is subject to FCA scrutiny.

The FCA amended or withdrew 19,766 financial promotions in 2024 — a 97.5% increase on the year before, according to its own published data. Not a minor enforcement exercise. The FCA's stated concern covers the full spectrum of regulated firms, and its scrutiny of how authorised firms communicate with prospective clients is increasing, not easing.

Why generalist agencies fail in this environment

A generalist digital marketing agency — even a good one — approaches content with a standard framework. Lead with the benefit. Address the objection. Include a call to action. Make it compelling enough that the reader wants to know more.

This framework produces effective marketing in most sectors. In regulated financial services, it produces content that fails compliance review.

The specific ways it fails are consistent across agencies and clients. Benefit-heavy copy that does not give balanced risk information. Investment performance references that do not include the standard warnings. Testimonials that imply guaranteed outcomes. Headlines that make claims that cannot be substantiated in the body of the piece. Language that suggests advice is being given when it is not, or that implies certainty where uncertainty exists.

Each of these failures has a compliance consequence. Each revision cycle adds time. For FCA firms, compliance review typically adds two to five business days per piece — sometimes more, depending on team capacity and content complexity. A blog post that requires three revisions because the original was not compliant has consumed two to three weeks of calendar time before it is ready to publish. For a practice that needs four to eight pieces of content per month to maintain meaningful organic visibility, the arithmetic becomes unworkable very quickly.

The generalist agency's response to this, when they encounter it, is usually one of two things. They produce blander copy that is harder to fail on compliance grounds but also harder to rank for and harder for a reader to engage with. Or they push back on the compliance requirements as disproportionate and produce content that the practice ends up not publishing.

Neither outcome builds the organic infrastructure the practice needs.

The firms that have cracked this hold a genuine advantage

Here is what the FCA compliance environment actually creates, for the firms that understand it properly.

It raises the barrier to entry. Most IFA practices are not investing in content marketing because they have had bad experiences with agencies that do not understand the rules, or because they have concluded the rules make it too difficult. This means that in most local markets, the organic search landscape for financial advice queries is remarkably uncompetitive. There are IFA practices that have been in business for 20 years and have almost no organic search presence because nobody in the firm has ever understood that this is buildable.

The practice that consistently publishes well-written, genuinely useful, FCA-compliant content — content that answers the questions prospective clients are actually searching for, that passes standalone compliance review, that is specific enough to rank and trustworthy enough to convert — operates in near-empty competitive territory for most of those searches.

This is not a theoretical advantage. It is measurable in enquiry volume, in the ratio of inbound to outbound leads, and eventually in exit valuation. The practice that has been doing this for three years before going to market has an organic enquiry pipeline that is documented, demonstrable, and independent of the founder's personal network. That is a different asset than one that cannot show a sophisticated buyer anything beyond referral dependency.

What compliant content marketing actually looks like

FCA-compliant financial services content is not sanitised to the point of uselessness. Done properly, it is more trustworthy than non-compliant content — which is part of why it converts better when it ranks.

The principles are straightforward even if the execution requires discipline. Every piece leads with the client's situation rather than the firm's credentials. Benefits are presented alongside the relevant risks, not in spite of them. Investment references include standard risk warnings. Nothing implies guaranteed outcomes. The standalone test is applied before any piece is finalised — would a reader who saw only this page come away with a fair and accurate picture?

Content that passes these tests is genuinely useful. It answers real questions. It does not promise what cannot be promised. It treats the reader as an intelligent adult who can handle nuance. This kind of content builds trust in a way that benefit-heavy, risk-light copy does not — and trust is the currency that converts a financial services prospect into a client.

The realistic output for an FCA-regulated practice, accounting for compliance review cycles, is two to four pieces of high-quality content per month. This is less than a generalist agency would typically propose. It is also more than most IFA practices are currently producing. The compounding effect of two to four well-executed, compliant pieces per month over two years is substantial — not because of any individual piece but because of the authority that accumulates in aggregate.

The compliance advantage compounds with multi-location

For multi-location IFA practices, the compliance dimension adds another layer of complexity that further reduces the competitive field.

Each location operates in a distinct local market with distinct local search demand. Effective multi-location content is not the same page with the postcode changed. It addresses the specific questions that prospective clients in that area are actually searching for, references local context where relevant, and builds local authority through consistency of presence rather than volume of generic output.

Producing this content at scale — four locations, each with its own programme of local content, each going through compliance review — requires a process that most agencies do not have and most in-house teams cannot sustain. The practices that build this process hold a compound advantage over competitors who do not. Every month of consistent output extends the lead.

The practical implication

If you have concluded that FCA compliance makes content marketing not worth attempting, the conclusion worth revisiting is not "compliance is a problem." It is "I have not worked with someone who knows how to work within it."

The rules are not going away. Consumer Duty will, if anything, increase the FCA's scrutiny of how financial services firms communicate with prospective clients. The practices that learn to produce genuinely useful, genuinely compliant content — that treat the regulatory framework as a discipline rather than an obstacle — will accumulate organic authority that competitors who avoid the problem cannot close.

Compliance is not the reason to avoid content marketing. It is the reason most of your local competitors are not doing it. That is not a threat. It is a window.

If you would like to understand what a compliant content programme looks like for a multi-location IFA practice, and what realistic output and timelines involve, [a Growth Clarity Session is the right starting point]. The conversation covers your current position, the competitive landscape in your specific markets, and what building the asset would actually require.

Seb Dziubek is the founder of Rhetoric Studios, an organic growth consultancy for multi-location professional services firms. He works with IFA practices and law firms producing FCA-compliant content that ranks, converts, and compounds.

Seb Dziubek
Founder & Growth Director

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